Academic Administration
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Reporting to the Campus Dean, Nursing, the Manager of NCLEX Success is responsible for delivering and maintaining a comprehensive NCLEX (National Council Licensure Examination) Success Plan and developing strategies to improve NCLEX testing for the pre-licensure West Coast University Nursing program. The Manager of NCLEX Success evaluates the effectiveness of initiatives, creates new methods to improve NCLEX performance and proposes developments in curriculum to address NCLEX subject matter areas.  Oversees, supervises and manages NCLEX Faculty Coordinators and Students at Risk for NCLEX failure, for the culminating assessment of programmatic competence, serves as a mentor and facilitator for faculty; and enables an environment which fosters creativity, responsiveness, and self-responsibility. Conducts and monitors remediation workshops and tutorials, and develops methods to ensure graduates pass NCLEX with a satisfactory level of performance of state average or above pass rate for first time test-takers.    

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (Every effort has been made to identify the essential functions of this position.  However, it in no way states or implies that these are the only duties you will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.)


Provides oversight and direction to the NCLEX Success Team that includes NCLEX Faculty Coordinators.


Coaches, mentors and develops NCLEX Faculty Coordinators, coordinating their onboarding and establishing personal performance objectives for each Coordinator.  Fosters a spirit of teamwork among NCLEX Faculty Coordinators.


Leads NCLEX Faculty Coordinators in developing goals, providing feedback and holding Coordinators accountable to productivity, quality and accomplishment of goals.


Maintains NCLEX Faculty Coordinator rebalanced workload schedule such that time allotted to the NCLEX Faculty Coordinator functional duties are met.


Ensures the preparation and management of NCLEX Success metrics-related reports.  Prepares periodic reports to track strategic goal accomplishment for the Campus Dean and College of Nursing and/or University leadership as necessary or requested.  Communicates regularly with Campus and College of Nursing leadership on progress of goals.


Provides leadership in the area of exam integrity and security as well as ensuring that all standardized assessments are safeguarded.  Manages any suspected breech of academic integrity by notifying the Campus Dean of Nursing and following the protocol for reporting.


Ensures that incumbent’s own Personal Performance Objectives are created and met according to established University NCLEX goals.


Remediates identified Students at Risk through seminars, remediation workshops, group tutorials and one-on-one tutoring to improve NCLEX performance. Instructs new faculty regarding the University’s focus and priority on NCLEX.  Serves as subject matter expert on NCLEX testing.


Ensures full integration of ATI (Assessment Technologies Institute) tools including preparatory courses (Virtual ATI) by identified Students at Risk and graduates for the NCLEX testing.  Builds confidence and minimizes test anxiety in students preparing for NCLEX.


Participates in the evaluation of curriculum to ensure it effectively addresses NCLEX subject matter areas and recommends appropriate changes to improve NCLEX performance.


Serves on the Nursing Leadership Committee and any ad hoc committee created for NCLEX improvements.   


As a member of the Nursing Leadership Committee, participates in the alignment of didactic, clinical and simulation teaching in the use of NCLEX strategies. 


Serves as a champion to support West Coast University graduates until NCLEX is passed.  Ensures students are oriented on what to expect on the day of the NCLEX examination.


Assesses evaluation feedback from students and faculty about NCLEX support to improve strategies for success.  Facilitates focus groups of graduates who have already taken the NCLEX exam. 


Analyzes dash board and progress toward the path to NCLEX success and evaluates NCLEX tracking tool data to develop strategies to improve NCLEX initiatives.


 Works with Institutional Research to further develop dashboard on predicting NCLEX performance.


Develops policy to individualize the approach for NCLEX preparation and timely scheduling of exam.


Works closely with Testing Coordinators to ensure they are effectively tracking students at risk for NCLEX failure and oversees appropriate remediation.


Oversees the process for any NCLEX incentive program for passing exam.  Oversees proper submission to University Administration for compensation.


Partners with other Managers of NCLEX Success on the other campuses to ensure University-wide consistency. 


Assists Campus Dean, Nursing with strategic planning for NCLEX process improvement.


Oversees Testing Coordinator’s preparation of Board of Registered Nursing applications to ensure timely submission and completeness of applications. 


Assesses the effectiveness of NCLEX Preparation Strategies and progress in meeting mutually established objectives with students.


Evaluates data such as proctored assessments, time in tutorial sessions and pre/post tests on comprehensive predictors to appropriately advise the Campus Dean, Nursing.


Attends Program Advisory Committee meetings to network and derive solutions of mutual concerns to community partners.


Participates in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in management development.


Remains current in applicable program field, participates in faculty meetings, and conducts instructional seminars and in-service training sessions.


Participates in campus activities such as student functions, graduation exercises, open houses, and new student orientations. 


Maintains professional appearance for position and serves as a role model, leader and mentor to the campus community.


Adheres to University policies and procedures and provides leadership to all staff through guidance and example.


Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.


Conducts job responsibilities in accordance with the standards set out in the University’s Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.


Maintains established department policies, procedures and attends in-services and other required meetings.


Maintains confidentiality of all student, associate, and/or university information as required.


Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.


Maintains order, cleanliness and safety at work.


May perform other duties as assigned.

Master degree in nursing from an accredited college or university which includes course work in nursing, education or administration required.  Doctorate preferred. 


Current Registered Nurse License required in state of employment.


Must have approval by the Board of Registered Nursing as a faculty to teach one of the pre-licensure content areas prior to assuming the role of Manager of NCLEX Success.


Current CPR Card.


Must have at least one year previous experience, within the previous five years, as a registered nurse providing direct patient care or equivalent experience and/or education, as determined by the Board of Registered Nursing.  A plan for clinical remediation may be considered.


A minimum of three years’ previous experience teaching courses related to nursing or a course which includes practice in teaching nursing.


At least one year previous experience working with or in clinical sites, placing students, and coordinating related documents preferred.


Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.


Knowledge in technological support and delivery of program area and services.

Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Board of Registered Nursing (BRN), professional  nursing accreditors, WASC and other related accreditation standards. 


Experience with MS Office. 


Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections. 

qualifications/Skills: (Every effort has been made to identify the essential skills/qualifications of this position.  However, it in no way states or implies that these are the only skills/qualifications you will be required to perform.  The omission of specific statements of skills/qualifications does not exclude them from the position if the work is similar, related, or is an essential skill/qualification of the position.)


Ability to demonstrate a thorough, accurate and practical knowledge of their field or discipline.


Ability to interpret and evaluate the theories of their field or discipline.


Ability to effectively operate related equipment and machines for instructional purposes.


Ability to operate a variety of office equipment and machines such as computer terminal, calculator and copier.


Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.

Ability to use effective communication skills, both verbal and written, including presentations and effective listening skills.


Ability to speak before public groups, committees and meetings.

Ability to effectively use interpersonal skills, follow through with duties, provide attention to detail, and demonstrate the ability to motivate others.

Ability to use creative facilitation and conflict resolution skills to resolve difficult and sensitive issues.


Ability to demonstrate excellent analytical and organizational skills.


Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.


Ability to work with individuals at all levels of the organization.


Ability to exercise good judgment.


Ability to interpret rules, regulations, policies and procedures and assure compliance.


Ability to demonstrate excellent customer service skills and maintain cooperative and effective working relationships with others.


Willingness to work a flexible schedule.


Ability to travel/drive locally on a weekly, daily and/or on an as needed basis.


Ability to demonstrate bilingual skills is a plus but not mandatory.

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population

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