Admissions Advisor - Online team at WCU Dallas Campus

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Student Services
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SUMMARY:
Under direct supervision, the Admissions Advisor is responsible for prospective student entrance process of the campus Admissions department with emphasis on customer service.  Gathers information on students, pre-screens and pre-qualifies potential students.  Performs routine clerical, office and data entry tasks.  Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the university.

EDUCATION:
Bachelor’s degree required.

QUALIFICATIONS/SKILLS
  • Ability to maintain confidentiality of all associate, student and administrative information.
  • Ability to work effectively in a highly ethnic and culturally diverse student and associate community.
  • Ability to exercise excellent customer service skills.
  • Excellent analytical and organizational skills.
  • Ability to demonstrate strong professional written and verbal communication and interpersonal skills.
  • Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.
  • Ability to work with individuals at all levels of the organization.
  • Willingness to work a flexible schedule that includes evenings and weekends.
  • Ability to exercise good judgment.
  • Ability to conduct individual or group information sessions.

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